Shipping policy

We package and ship your order within 3-4 business days of order receipt, sooner if possible, and credit card payment confirmation.  We ship via a traceable method and use the best carrier based on rates and shipping destination.  The carriers that may be used include the U.S. Postal Service (USPS), United Parcel Service (UPS), and FedEx.

Shipping charges and delivery transit times are displayed on the checkout page at the time of your order. This information also appears in your order confirmation email.

If you have questions about your order and the shipping charges please contact us at order@thamesandkosmos.com or 1-800-587-2872, option 2.  If possible, please have your order number available to reference.